Terms and Conditions

Welcome to Truly Cherished! By using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Use of Website

• You must be at least 18 years old to make a purchase.

• All personal information provided must be accurate and up-to-date.

• Any misuse of the site or fraudulent activity may lead to legal action.

2. Orders & Payments

• Orders can be placed through our website only.

• Full payment is required to confirm your order.

• We accept all major credit/debit cards and digital payment methods.

• Prices are inclusive of applicable taxes unless stated otherwise.

3. Delivery

• We offer global shipping and same-day delivery in select locations.

• Delivery times are approximate and may vary due to unforeseen circumstances.

• Customers must provide correct delivery details. We are not liable for delays or losses due to incorrect information.

4. Cancellations & Refunds

• Orders once placed cannot be cancelled if they are already dispatched.

• Refunds are processed only in case of:

  • Non-delivery

  • Damaged or incorrect products (with proof provided within 24 hours)

• Refunds may take 5–7 business days to reflect in your account.

5. Returns & Replacements

• Due to the perishable nature of certain products (like flowers and cakes), returns are not accepted.

• For personalized items, replacements are offered only in case of a manufacturing defect or wrong customization.

6. Product Availability

• All products are subject to availability.

• In case a selected product is unavailable, we may replace it with a similar item of equal or higher value (with prior notice).

7. Intellectual Property

• All content, images, and logos on this website are the property of [Your Brand Name] and cannot be used without written permission.

8. Privacy Policy

• Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal data.

9. Contact Us

For any queries, issues, or feedback, reach out to us at:
📧 Email: Trulycherished016@gmail.com
📞 Phone: +91-7702108095